Exchange Policy

You can request an exchange within 15 days of receiving your order.

Conditions: The item must be unworn and unwashed, with original tags and packaging.

How to request: WhatsApp or call +92 322 0971141, or email info@estoretime.com, with your order number.

Courier charges: For size or style exchanges, the customer pays the courier charges both ways. If we sent a wrong, damaged or defective item, we cover all courier charges.

Refunds: We offer exchanges, not cash refunds, except when the item is defective or wrong and no replacement is available. Approved refunds are paid by bank transfer within 7 working days.

Cash on Delivery: Please check your parcel when you receive it and contact us the same day if anything is wrong.